About A Plus Flooring
Quality Products & Services
A Plus Flooring has been the leading supplier of flooring products and materials in Los Angeles since 2014. Our customers are our number one priority, and we’re committed to helping them successfully complete their home renovations and repairs. Whether you’re a homeowner or a professional builder, we’ve got the supplies you need.
At A Plus Flooring, our professional team of building experts are on hand to provide customers with creative ideas, recommendations and guidance, specifically regarding Flooring. Our high-quality brands of materials and supplies are reliable and affordable. If you want your home improvement projects to be safe and durable, contact us to see how our products and assistance can help!
Our Return Policy
The Small Print
Returns and exchanges must be made within 30 days of receipt and only with a valid receipt of purchase. Returns or exchanges are not permitted on opened boxes, special or custom orders, close-outs, and odd lots. Defective product may be exchanged, prior to installation, within 30 days of receipt. Installed product is considered accepted by you and may not be exchanged or returned for any reason. Shipping and delivery charges in connection with purchase are non-refundable. Shipping costs relating to a return or exchange are your sole responsibility.
For refunds, cash or check purchases will be refunded by check within 5-10 business days; credit or debit card, store credit or gift card purchases will be credited back to the account or tender type used for this purchase.
Warranty Disclaimer
About Our Policy
Limited Warranty and Other Limitations: A copy of the limited warranty applicable to your floor, if any, is available upon request at Corporation's stores, online at www.aplusflooring.store or by calling Customer Care at (833) 444-4450
A Plus Flooring Shipping Policy
How it Works
Measurement/Quantity: You are responsible for all measurement quantities. A Plus Flooring reserves the right, in its sole discretion, to limit the quantity of any product or of any purchase.
Delivery: Delivery dates are estimates. You should not schedule installation until you receive the product. Claims for shortages or damages must be made upon receipt. You should retain mill code information from each box.
Local Delivery: For safety reasons, your order is delivered to an accessible, outdoor location like a garage or carport. Carriers will unload a full pallet of flooring and accessories.
Store Pick-up: Our store will contact you when your order is ready for pick-up. (If there is any change in available curbside assistance due to safety concerns, our store will contact you to discuss options). And our associates will bring your order to your vehicle. Remember to bring your ID and credit card to pick up your order. Store Pickup is available 1-14 days after you place your order. Check our store hours and current availability for curbside pick-up
Prohibited Resale
Without Company prior written consent, you are prohibited from reselling products purchased from Company to third parties; provided, however, that you may do so in the event that (i) (a) such third parties are purchasing products from you for installation by you (or its subcontractors) or (b) such third parties are general contractors that are purchasing products from you for the sole purpose of incorporating such products into its project(s) with its customers and (ii) you do not purchase product for purposes of wholesale or retail sales to the public (including, without limitation, through store locations and/or online). If you are authorized to resell products hereunder, then Corporation shall not be responsible or liable, and you waive any claim against Corporation, for damages arising from or relating to any products that are sold by you to a third party, (b) you acknowledge and agree that you are not authorized to act as Corporation's agent, and (c) you shall not make any representation or warranty on behalf of A Plus with respect to products other than those provided by Corporation in writing.